{"id":35357,"date":"2026-10-23T11:00:54","date_gmt":"2026-10-23T10:00:54","guid":{"rendered":"https:\/\/claruswms.ai\/?post_type=features&p=35357"},"modified":"2026-10-23T11:05:39","modified_gmt":"2026-10-23T10:05:39","slug":"warehouse-answers-in-chat","status":"publish","type":"features","link":"https:\/\/claruswms.ai\/es\/features\/warehouse-answers-in-chat\/","title":{"rendered":"How to get warehouse answers without opening the WMS"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"

Ask Clarus AI from Slack, Microsoft Teams or WhatsApp. One-click installs, approved contacts only, answers without opening the WMS.<\/p>","protected":false},"featured_media":35498,"template":"","meta":{"_acf_changed":false,"inline_featured_image":false},"feature-type":[],"class_list":["post-35357","features","type-features","status-publish","has-post-thumbnail","hentry"],"acf":{"feature_badge":"","feature_name_new":"AI Chat Integrations","feature_title_new":"Ask Clarus from the chat you already use.","feature_description_new":"Connect Clarus AI to Slack, Microsoft Teams or WhatsApp and ask the WMS a question without opening it. Each channel is a one-click install, and WhatsApp only answers the phone numbers you approve.","product_video":35495,"feature_benefit_1_new":"One-click installs.","feature_benefit_2_new":"Approved contacts only.","feature_benefit_3_new":"Answers without logging in.","feature_before":"Getting an answer out of the WMS meant opening the WMS\r\n\r\nA quick stock question on the floor meant finding a scanner\r\n\r\nOut of the building, you still had to log in to check one number\r\n\r\nClarus AI was reachable inside the WMS and by email","feature_after":"Ask Clarus AI from Slack, Microsoft Teams or WhatsApp\r\n\r\nInstall each channel in one click, with Clarus guiding the setup\r\n\r\nWhatsApp only answers the phone numbers you've validated\r\n\r\nReplies are conversational, with follow-up questions when it needs more detail","feature_product_video_1_new":"","feature_product_video_image_1_new":"","feature_product_video_1_title_new":"Ask in the chat. Get the answer.<\/span>","feature_product_video_1_description_new":"Your team already has Slack, Teams or WhatsApp open all day. Clarus AI now sits in there with them. Ask how many cases of a product are at a site, and it tells you what's on hold, what's allocated and what's free to pick.<\/strong> If it isn't sure what you mean, it asks. Carry the conversation on in the same thread, on the warehouse floor or nowhere near it.<\/strong>","feature_result_1_title_new":"Install it in one click.","feature_result_1_description_new":"Open the integrations option in Clarus AI and press install. Clarus guides you through adding the app to Slack, Teams or WhatsApp.<\/strong> No separate project to set up.","feature_result_1_image":35487,"feature_result_2_title_new":"Only approved people get in.","feature_result_2_description_new":"On WhatsApp you validate the phone numbers that can talk to Clarus AI, the same way the email channel works. Anyone not on the list gets nothing out of the system.<\/strong>","feature_result_2_image":35488,"feature_result_3_title_new":"A conversation, not a report.","feature_result_3_description_new":"Chat replies are written to be talked to. The AI asks follow-up questions, can give you more detail, and shows a status while it's working on your answer.<\/strong> Keep asking in the same thread.","feature_result_3_image":35489,"feature_result_4_title_new":"It tells you what it assumed.","feature_result_4_description_new":"If a question doesn't match how your data is set up, it says so. Ask about a product range that isn't set up as a group and it tells you, then asks how you identify it.<\/strong>","feature_result_4_image":35490,"feature_solutions_title_new":"","feature_wth_description_new":"","feature_solution_title_1_new":"Warehouse Floor Team","feature_solution_description_1_new":"Need to know what's at a location or what's free to pick? Ask from your phone on WhatsApp instead of hunting for a scanner or a PC.<\/strong>","feature_solution_image_1_new":35491,"feature_solution_title_2_new":"Operations Manager","feature_solution_description_2_new":"Off site and need a number? Message Clarus AI in Teams or WhatsApp and get on hold, allocated and available stock back in the chat.<\/strong> No laptop, no login.","feature_solution_image_2_new":35492,"feature_solution_title_3_new":"Office and Admin Team","feature_solution_description_3_new":"Already working in Slack or Teams all day? Ask Clarus in a thread alongside your other conversations<\/strong> and carry on the conversation there, without switching into the WMS.","feature_solution_image_3_new":35493,"feature_case_study_video_new":"","feature_case_study_video_image_new":"","feature_case_study_title_new":"","feature_case_study_description_new":"","feature_case_study_button_name_new":"","feature_case_study_link_new":"","feature_faqs_new":"

Which chat apps does it work with?<\/h4>\r\nSlack, Microsoft Teams and WhatsApp. Each one is installed from the integrations option in Clarus AI.\r\n

How long does it take to set up?<\/h4>\r\nEach channel is a one-click install. Press install and Clarus guides you through adding the app.\r\n

Can anyone message it on WhatsApp?<\/h4>\r\nNo. You validate the phone numbers that are allowed to talk to it, in a similar way to the email channel. Only approved contacts can get information out.\r\n

How does it show up in Microsoft Teams?<\/h4>\r\nAs a Clarus AI bot you add as a contact and message directly, like a colleague.\r\n

Are chat answers the same as email answers?<\/h4>\r\nThe data is the same, the style is different. Email replies are kept short and answer the question. Slack, Teams and WhatsApp replies are more conversational, with follow-up questions and more detail.\r\n

What if it doesn't understand my question?<\/h4>\r\nIt works from the guidance it has been given about your operation. If something isn't set up, such as a product group, it tells you what it assumed and asks you to clarify.","test":"","feature_result_widget_test_":""},"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t