{"id":18369,"date":"2024-02-18T13:57:01","date_gmt":"2024-02-18T13:57:01","guid":{"rendered":"https:\/\/claruswms.ai\/?post_type=customer-stories&#038;p=18369"},"modified":"2026-03-23T14:03:50","modified_gmt":"2026-03-23T14:03:50","slug":"tapin-3pl","status":"publish","type":"customer-stories","link":"https:\/\/claruswms.ai\/fr\/customer-stories\/tapin-3pl\/","title":{"rendered":"Comment Tap\u2019in 3PL a r\u00e9volutionn\u00e9 la logistique du secteur des boissons"},"content":{"rendered":"<h2 class=\"wp-block-heading\">R\u00e9pondre aux besoins d'un march\u00e9 en pleine croissance<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Fond\u00e9e en 2012 par un passionn\u00e9 de logistique qui r\u00eavait depuis longtemps de diriger sa propre entreprise, <strong><a href=\"https:\/\/tapin3pl.com\" title=\"\">Tap\u2019in 3PL<\/a><\/strong> s'est lanc\u00e9e dans ce secteur avec une mission ambitieuse : r\u00e9volutionner la distribution traditionnelle des boissons en offrant davantage de contr\u00f4le et de flexibilit\u00e9 aux marques.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Contrairement aux grossistes traditionnels, Tap\u2019in proposait un mod\u00e8le permettant aux marques de boissons de choisir o\u00f9 et \u00e0 qui leurs produits \u00e9taient vendus\u2026 ce qui leur donnait les moyens de contourner les contraintes rigides <a href=\"https:\/\/claruswms.ai\/fr\/solutions\/vente-en-gros\/\" title=\"WMS pour la vente en gros\">vente en gros<\/a> se rendre directement dans des lieux prestigieux de Londres.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">L'entreprise a rapidement gagn\u00e9 du terrain sur le march\u00e9 tr\u00e8s concurrentiel de la logistique des boissons, notamment en mettant en avant des marques ind\u00e9pendantes aux histoires uniques et proposant des produits de grande qualit\u00e9. Mais \u00e0 mesure que les volumes augmentaient, la complexit\u00e9 des op\u00e9rations en coulisses s'est \u00e9galement accrue.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Les processus manuels, les commandes sur papier et l'absence de syst\u00e8mes \u00e9volutifs faisaient peser une pression croissante sur le moteur op\u00e9rationnel de l'entreprise\u2026 en particulier pendant les p\u00e9riodes de forte activit\u00e9.<\/p>\n\n\n\n<figure class=\"wp-block-pullquote has-text-align-left\"><blockquote><p>\u201c Au quotidien, devoir composer avec des saisies manuelles et des listes de pr\u00e9l\u00e8vement sur papier pendant les p\u00e9riodes de forte affluence \u00e9tait devenu un v\u00e9ritable cauchemar. On \u00e9tait tous d\u00e9bord\u00e9s, \u00e0 courir apr\u00e8s des papiers, sans aucune visibilit\u00e9 ni tra\u00e7abilit\u00e9. \u201d<\/p><cite>\u2013 Chay, directeur des op\u00e9rations<\/cite><\/blockquote><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">De la mission au d\u00e9calage<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Si la proposition de valeur de Tap\u2019in \u00e9tait innovante, ses processus internes ne faisaient pas preuve de la m\u00eame agilit\u00e9. Son ambition de devenir un partenaire logistique de premier plan \u00e9tait frein\u00e9e par des goulots d\u2019\u00e9tranglement op\u00e9rationnels.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">L'entreprise \u00e9tait confront\u00e9e \u00e0 un besoin urgent : moderniser ses op\u00e9rations d'entrep\u00f4t afin de rester fid\u00e8le \u00e0 sa mission, qui consiste \u00e0 offrir \u00e0 ses clients un service haut de gamme, une transparence des co\u00fbts et une grande rapidit\u00e9.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">C'est \u00e0 ce moment-l\u00e0 que le parcours de transformation a commenc\u00e9.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-large has-custom-border\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/claruswms.ai\/wp-content\/uploads\/2023\/12\/Temperature-control-at-Tapin-1024x576.webp\" alt=\"Temperature control at Tap'in\" class=\"wp-image-16801\" style=\"border-top-left-radius:16px;border-top-right-radius:16px;border-bottom-left-radius:16px;border-bottom-right-radius:16px\" srcset=\"https:\/\/claruswms.ai\/wp-content\/uploads\/2023\/12\/Temperature-control-at-Tapin-1024x576.webp 1024w, https:\/\/claruswms.ai\/wp-content\/uploads\/2023\/12\/Temperature-control-at-Tapin-300x169.webp 300w, https:\/\/claruswms.ai\/wp-content\/uploads\/2023\/12\/Temperature-control-at-Tapin-768x432.webp 768w, https:\/\/claruswms.ai\/wp-content\/uploads\/2023\/12\/Temperature-control-at-Tapin.webp 1280w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Surmonter les d\u00e9fis du WMS qui freinent l'entreprise<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Syst\u00e8mes manuels, \u00e0 petite \u00e9chelle<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">L'\u00e9quipe de Tap\u2019in a travaill\u00e9 d'arrache-pied pour honorer les commandes avec pr\u00e9cision et dans les d\u00e9lais, mais ses outils \u00e9taient obsol\u00e8tes. Chaque \u00e9tape du processus, de la pr\u00e9paration des commandes \u00e0 la facturation en passant par la cr\u00e9ation de rapports, reposait en grande partie sur des tableurs, des saisies manuelles et des flux de travail cloisonn\u00e9s.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Le personnel pr\u00e9levait les articles \u00e0 l'aide de fiches imprim\u00e9es. Il n'y avait aucune visibilit\u00e9 en temps r\u00e9el sur les stocks. L'\u00e9volutivit\u00e9 de l'entrep\u00f4t \u00e9tait limit\u00e9e. Pendant les p\u00e9riodes de pointe, l'entreprise n'arrivait tout simplement pas \u00e0 suivre le rythme.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Chaos dans la facturation et confusion chez les clients<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">L'un des d\u00e9fis les plus urgents \u00e9tait celui de la <strong>processus de facturation<\/strong>. Les clients appelaient fr\u00e9quemment pour contester leurs factures, qui \u00e9taient souvent peu claires et comportaient des frais disparates. Chaque cycle de facturation \u00e9tait source de tensions, non seulement au niveau de la comptabilit\u00e9, mais aussi en termes d'exp\u00e9rience client.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<figure class=\"wp-block-pullquote has-text-align-left\"><blockquote><p>\u201c On facturait les services A, B, C, D, E, F et G, mais les clients ne comprenaient pas ce pour quoi ils payaient. Cela suscitait des questions, de la frustration et des retards de paiement. \u201d<\/p><cite>\u2013 Chay, directeur des op\u00e9rations<\/cite><\/blockquote><\/figure>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">Au total, l'entreprise traitait <strong>10 \u00e0 15 demandes de renseignements sur la facturation par mois<\/strong>, chacune n\u00e9cessitant une r\u00e9solution manuelle.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Suivi impr\u00e9cis des stocks<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">La cour de l'entrep\u00f4t pouvait accueillir jusqu'\u00e0 <strong>72 000 f\u00fbts<\/strong> En p\u00e9riode de pointe, mais en l'absence d'un syst\u00e8me de gestion des stocks (WMS) num\u00e9rique, l'inventaire \u00e9tait effectu\u00e9 manuellement. Toute erreur de comptage pouvait entra\u00eener des erreurs d'exp\u00e9dition, une sous-utilisation de l'espace ou des probl\u00e8mes de service.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Sans avoir une vision claire, en temps r\u00e9el, des stocks entrants, sortants et disponibles, l'\u00e9volution des capacit\u00e9s ou la planification \u00e0 l'avance se r\u00e9sumaient \u00e0 des conjectures.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<figure class=\"wp-block-pullquote has-text-align-left\"><blockquote><p>\u201c On ne savait jamais vraiment ce qui se passait dans la cour. D\u00e8s que des marchandises entrent et sortent, les chiffres d\u00e9raillent tr\u00e8s vite. \u201d<\/p><cite>David, responsable d'entrep\u00f4t<\/cite><\/blockquote><\/figure>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">Tap\u2019in avait besoin d\u2019un syst\u00e8me de gestion d\u2019entrep\u00f4t (WMS) capable de transformer ses lacunes op\u00e9rationnelles en gains de performance mesurables.<\/p>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-large has-custom-border\"><img decoding=\"async\" width=\"1024\" height=\"551\" src=\"https:\/\/claruswms.ai\/wp-content\/uploads\/2023\/12\/Screenshot-2025-10-23-at-15.32.31-1024x551.webp\" alt=\"Zone \u00e0 temp\u00e9rature contr\u00f4l\u00e9e \u00ab Tap&#039;in \u00bb\" class=\"wp-image-24351\" style=\"border-top-left-radius:16px;border-top-right-radius:16px;border-bottom-left-radius:16px;border-bottom-right-radius:16px\" srcset=\"https:\/\/claruswms.ai\/wp-content\/uploads\/2023\/12\/Screenshot-2025-10-23-at-15.32.31-1024x551.webp 1024w, https:\/\/claruswms.ai\/wp-content\/uploads\/2023\/12\/Screenshot-2025-10-23-at-15.32.31-300x161.webp 300w, https:\/\/claruswms.ai\/wp-content\/uploads\/2023\/12\/Screenshot-2025-10-23-at-15.32.31-768x413.webp 768w, https:\/\/claruswms.ai\/wp-content\/uploads\/2023\/12\/Screenshot-2025-10-23-at-15.32.31-1536x827.webp 1536w, https:\/\/claruswms.ai\/wp-content\/uploads\/2023\/12\/Screenshot-2025-10-23-at-15.32.31.webp 1789w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Accompagner Tap\u2019in dans sa transformation vers un syst\u00e8me de gestion d\u2019entrep\u00f4t (WMS)<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Trouver un v\u00e9ritable partenaire<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Tap\u2019in a \u00e9tudi\u00e9 les diff\u00e9rentes options et a choisi <strong>Clarus WMS<\/strong>, s\u00e9duit par son interface intuitive, ses rapports personnalisables et son approche flexible en mati\u00e8re de partenariat.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Alors que d\u2019autres fournisseurs proposaient des syst\u00e8mes rigides et des processus de personnalisation lents, Clarus a pr\u00e9sent\u00e9 une plateforme WMS con\u00e7ue pour s\u2019adapter au rythme d\u2019innovation de Tap\u2019in.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">\u201c Avec la plupart des fournisseurs de WMS, on vous r\u00e9pond : \u2018Nous ne pouvons pas faire \u00e7a\u2019. Avec Clarus, c\u2019est : \u2018Bien s\u00fbr que nous pouvons\u2019 \u2014 et ils le font rapidement. \u201d<\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">L'\u00e9quipe op\u00e9rationnelle de Tap'in a rapidement pris le syst\u00e8me en main. En quelques heures seulement, le personnel s'est adapt\u00e9 et a cess\u00e9 d'errer dans l'entrep\u00f4t \u00e0 la recherche des articles en stock. Le syst\u00e8me Clarus WMS les guidait directement vers chaque emplacement de pr\u00e9paration de commande.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">\u201c Tout le monde l\u2019a tout de suite appr\u00e9ci\u00e9. C\u2019\u00e9tait simple, intuitif et \u00e7a leur a donn\u00e9 confiance. \u201d<\/p>\n<\/blockquote>\n\n\n\n<h3 class=\"wp-block-heading\">Simplifier ce qui est complexe<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">L'une des avanc\u00e9es les plus importantes a \u00e9t\u00e9 r\u00e9alis\u00e9e gr\u00e2ce \u00e0 un <strong>nouveau mod\u00e8le tarifaire<\/strong> \u201c Prix par litre distribu\u00e9 \u201d (PPDL). En collaboration avec Clarus, Tap\u2019in a mis au point une structure de facturation qui regroupe plusieurs frais en un seul montant transparent.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">D\u00e9sormais, au lieu de factures complexes, les clients re\u00e7oivent un tarif simple au litre, directement li\u00e9 au volume de leurs exp\u00e9ditions.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<figure class=\"wp-block-pullquote has-text-align-left\"><blockquote><p>\u201c Avant, nous recevions entre 10 et 15 demandes de pr\u00e9cisions concernant la facturation par mois. Aujourd\u2019hui, il n\u2019y en a plus qu\u2019une ou deux. Et nous \u00e9mettons les factures plus t\u00f4t, d\u00e8s le 1er ou le 2 du mois. \u201d<\/p><cite>\u2013 Chay, directeur des op\u00e9rations<\/cite><\/blockquote><\/figure>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">Cette transformation n'\u00e9tait pas seulement d'ordre technique : elle a \u00e9galement boulevers\u00e9 la fa\u00e7on dont l'\u00e9quipe de Tap'in abordait la logistique, la facturation et le suivi des performances.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"Comment Tap&#039;in 3PL a r\u00e9duit le nombre de demandes de renseignements des clients concernant la facturation\" width=\"800\" height=\"450\" src=\"https:\/\/www.youtube.com\/embed\/r9RO-S27_Lg?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Mise en \u0153uvre de la solution : de la planification \u00e0 l'ex\u00e9cution<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Du papier \u00e0 la sc\u00e8ne<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">La mise en \u0153uvre du syst\u00e8me de gestion d'entrep\u00f4t (WMS) Clarus a d\u00e9but\u00e9 par une phase de planification collaborative. Ensemble, Clarus et Tap\u2019in ont cartographi\u00e9 les flux de travail actuels, identifi\u00e9 les goulots d'\u00e9tranglement et con\u00e7u des am\u00e9liorations.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">La formation s'est d\u00e9roul\u00e9e rapidement, et la mise en route des utilisateurs a \u00e9t\u00e9 achev\u00e9e en quelques heures seulement. Les \u00e9quipes ont ainsi pu passer des tableurs et des blocs-notes \u00e0 un syst\u00e8me de gestion des stocks en temps r\u00e9el et g\u00e9olocalis\u00e9.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<figure class=\"wp-block-pullquote has-text-align-left\"><blockquote><p>\u201c On ne peut pas traiter plus de 100 commandes par jour sans automatisation. Aujourd\u2019hui, c\u2019est tout simplement la norme. \u201d<\/p><cite>\u2013 Chay, directeur des op\u00e9rations<\/cite><\/blockquote><\/figure>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">Le personnel de l'entrep\u00f4t a pu acc\u00e9der \u00e0 des tableaux de bord personnalis\u00e9s et \u00e0 un syst\u00e8me de suivi de localisation. Les donn\u00e9es relatives aux stocks sont d\u00e9sormais accessibles, pr\u00e9cises et toujours \u00e0 jour.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Donner plus de moyens au chantier naval<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">La cour de l'entrep\u00f4t, autrefois n\u00e9glig\u00e9e, a \u00e9t\u00e9 remise au centre de l'attention. En int\u00e9grant le suivi en temps r\u00e9el de la cour et la validation des inventaires via Clarus, Tap\u2019in a d\u00e9velopp\u00e9 un mod\u00e8le visuel de la capacit\u00e9 de stockage.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Chaque f\u00fbt a \u00e9t\u00e9 muni d'une \u00e9tiquette et fait l'objet d'un suivi. Le personnel pouvait d\u00e9sormais surveiller les volumes entrants et sortants et d\u00e9terminer le taux d'utilisation du parc de stockage, ce qui lui permettait de prendre des d\u00e9cisions anticip\u00e9es concernant la r\u00e9partition de l'espace pendant les pics saisonniers.<\/p>\n\n\n\n<div style=\"height:39px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"Autonomisation sur le chantier : Tap&#039;in 3PL conna\u00eet le succ\u00e8s\" width=\"800\" height=\"450\" src=\"https:\/\/www.youtube.com\/embed\/1mDXxPhKwOM?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<figure class=\"wp-block-pullquote has-text-align-left\"><blockquote><p>\u201c Je sais d\u00e9sormais exactement quelle est notre capacit\u00e9 de stockage, \u00e0 quel moment nous atteindrons cette capacit\u00e9 maximale et ce qu\u2019il faut faire pour \u00e9viter tout d\u00e9bordement. \u201d<\/p><cite>\u2013 Chay, directeur des op\u00e9rations<\/cite><\/blockquote><\/figure>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">Ces informations ont permis d'\u00e9viter de louer un espace suppl\u00e9mentaire juste \u00e0 c\u00f4t\u00e9, ce qui a permis de r\u00e9aliser des \u00e9conomies et de simplifier les op\u00e9rations.<\/p>\n\n\n\n<div style=\"height:39px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">R\u00e9sultats obtenus : Le succ\u00e8s du SGE en action<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Avantages concrets pour l'entreprise<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Cette transformation n'\u00e9tait pas seulement visible, elle \u00e9tait \u00e9galement mesurable. Quelques mois seulement apr\u00e8s la mise en \u0153uvre, Tap'in a indiqu\u00e9 :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Pr\u00e9cision des commandes 99%<\/strong>, m\u00eame \u00e0 grande \u00e9chelle<\/li>\n\n\n\n<li><strong>90% : r\u00e9duction du nombre de r\u00e9clamations relatives \u00e0 la facturation<\/strong> (de 10 \u00e0 15 par mois \u00e0 1 ou 2)<\/li>\n\n\n\n<li><strong>Retour sur investissement en 5 mois<\/strong>, gr\u00e2ce \u00e0 la r\u00e9duction des co\u00fbts et \u00e0 l'efficacit\u00e9 des processus<\/li>\n\n\n\n<li><strong>Traitement plus rapide des commandes<\/strong>, avec plus de 100 s\u00e9lections par jour, ce qui est d\u00e9sormais la norme<\/li>\n\n\n\n<li><strong>Optimisation du stockage<\/strong>, ce qui permet d'\u00e9liminer les co\u00fbts superflus li\u00e9s aux entrep\u00f4ts de d\u00e9bordement<\/li>\n<\/ul>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<figure class=\"wp-block-pullquote has-text-align-left\"><blockquote><p>\u201c Clarus a compl\u00e8tement transform\u00e9 nos processus de travail. Nous avons constat\u00e9 un retour sur investissement mesurable en l\u2019espace de cinq mois. Gr\u00e2ce au WMS Clarus, nous avons atteint plus de 100 pr\u00e9l\u00e8vements par jour sans avoir \u00e0 embaucher de personnel suppl\u00e9mentaire. \u201d<\/p><cite>\u2013 Chay, directeur des op\u00e9rations<\/cite><\/blockquote><\/figure>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">Tap\u2019in dispose d\u00e9sormais d\u2019une vision claire des performances, des capacit\u00e9s et des co\u00fbts, ce qui lui permet d\u2019optimiser \u00e0 la fois la prestation de services et sa rentabilit\u00e9.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">R\u00e9flexions des clients et le\u00e7ons apprises<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Culture, confiance et ma\u00eetrise<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">La mise \u00e0 niveau du syst\u00e8me de gestion d'entrep\u00f4t (WMS) n'a pas seulement consist\u00e9 en la mise en place d'un nouveau syst\u00e8me : elle a entra\u00een\u00e9 un v\u00e9ritable changement de culture. 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Clarus ne s'est pas content\u00e9 de nous fournir un syst\u00e8me : ils ont travaill\u00e9 avec nous, \u00e0 notre rythme, pour am\u00e9liorer notre fonctionnement. \u201d<\/p><cite>\u2013 Chay, directeur des op\u00e9rations<\/cite><\/blockquote><\/figure>\n<\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading\">Votre chemin vers le succ\u00e8s avec un WMS<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Le parcours de Tap\u2019in 3PL, qui est pass\u00e9 d\u2019un chaos administratif bas\u00e9 sur le papier \u00e0 une gestion num\u00e9rique, montre tout ce qu\u2019il est possible de r\u00e9aliser avec une solution WMS adapt\u00e9e.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">En s'associant \u00e0 Clarus, ils ont transform\u00e9 leurs difficult\u00e9s op\u00e9rationnelles en atouts strat\u00e9giques, ce qui leur a permis d'am\u00e9liorer la pr\u00e9cision des commandes, de rationaliser le traitement des commandes et d'\u00e9liminer toute confusion au niveau de la facturation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Si vous \u00eates confront\u00e9 \u00e0 des d\u00e9fis similaires dans le domaine de la logistique des boissons ou dans d'autres secteurs, vous n'avez pas \u00e0 faire face seul.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>D\u00e9couvrez comment Clarus WMS peut aider votre entreprise \u00e0 obtenir des r\u00e9sultats similaires.<\/strong><\/p>","protected":false},"excerpt":{"rendered":"<p>\u201d D\u00e9couvrez comment Tap\u2019in 3PL a r\u00e9volutionn\u00e9 la logistique gr\u00e2ce \u00e0 une technologie de pointe, en am\u00e9liorant l\u2019efficacit\u00e9 et en \u00e9tablissant de nouvelles normes dans le secteur. \u00bb<\/p>","protected":false},"featured_media":18525,"template":"","meta":{"_acf_changed":false,"inline_featured_image":false},"cs_type":[1653,1680],"class_list":["post-18369","customer-stories","type-customer-stories","status-publish","has-post-thumbnail","hentry","cs_type-case-study","cs_type-success-story-new"],"acf":{"cs_badge":"Video","cs_header_text":"Tap'in 3PL Unlocks New Opportunities","cs_key_1_title":"Tap'in transitions from manual operations to a streamlined, technologically advanced logistics process.","cs_key_1_body":"","cs_key_1_icon":"","cs_key_2_title":"Adoption of an intuitive WMS enhances workflow, operational accuracy, and overall efficiency.","cs_key_2_body":"","cs_key_2_icon":"","cs_key_3_title":"Strategic growth achieved through adaptable solutions, fostering innovation and expansion in logistics.","cs_key_3_body":"","cs_key_3_icon":"","cs_cta_image":18526,"cs_cta_link":"https:\/\/www.youtube.com\/watch?v=U_PA5BrVjBI","cs_cta_link_text":"Watch our video","cs_highlight_1":"The Challenge and The Leap to Innovation","cs_highlight_body_1":"Tap'in's journey began in the traditional logistics environment, characterised by manual entries, paper-based systems, and operational inefficiencies. This approach, while standard, limited their scalability and responsiveness to market demands. The realisation of these limitations sparked a strategic decision to overhaul their operations, adopting an advanced Warehouse Management System (WMS) to transform their logistics processes.","cs_highlight_image_1":18526,"cs_highlight_2":"Embracing Intuitive Technology","cs_highlight_body_2":"The introduction of an intuitive WMS marked a significant shift for Tap'in. This system's user-friendly interface dramatically reduced the learning curve for staff, allowing for a smooth transition to more automated processes. This shift improved the daily workflow, reduced manual errors, and increased efficiency. The ease of use of the WMS enabled Tap'in\u2019s team to shift their focus from mundane tasks to more strategic, value-adding activities.","cs_highlight_image_2":18525,"cs_highlight_3":"Advanced Reporting and Tailored Solutions","cs_highlight_body_3":"A key benefit for Tap'in was the advanced reporting capabilities of their new WMS. The ability to generate customised reports effortlessly replaced labour-intensive data compilation, providing real-time operational insights and informed decision-making. This flexibility in reporting and customisation ensured that the system adapted to Tapin's unique business needs, demonstrating the system\u2019s agility and client-centric approach.","cs_highlight_image_3":16801,"cs_highlight_4":"Strategic Growth and Flexibility","cs_highlight_body_4":"The adoption of the WMS was more than a technological upgrade for Tap'in; it represented a strategic partnership that supported its growth and diversification. The flexible system allowed Tap'in to evolve with the changing market, addressing current and future operational challenges. This adaptability was crucial in laying the foundation for continuous expansion and innovation.","cs_highlight_image_4":18527,"cs_conclusion":"Tap'in's story is a powerful illustration of how the right technological integration can transform the logistics industry. By moving away from traditional, manual processes to a more streamlined, efficient, and scalable operation, they have set new benchmarks in logistics management. Their journey underscores the importance of technology as a catalyst for growth, efficiency, and innovation, serving as an inspiring model for others in the logistics sector.","customer_logo_new_":23038,"customer_story_title_new":"","customer_story_benefit_1":"99% order accuracy.","customer_story_benefit_2":"90% billing queries down.","customer_story_benefit_3":"ROI in 5 months.","customer_story_video_link_new":"https:\/\/youtu.be\/U_PA5BrVjBI","customer_story_content_new":"","customer_story_cover_image_new":18525},"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 5.0.3 - aioseo.com -->\n\t<meta name=\"description\" content=\"Discover how Tap&#039;in 3PL revolutionised logistics with advanced technology, enhancing efficiency and setting new industry standards.&quot;\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<meta name=\"google-site-verification\" content=\"CRRdFVbFEJpHvy2nAOF1VUPPnFMj7vYbbFMqzKnXqyU\" \/>\n\t<link rel=\"canonical\" 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